Protecting the Rights of Abused & Neglected Seniors


Our firm focuses exclusively on elder law litigation, ensuring your loved ones receive the justice and protection they deserve.

Richmond Elder Abuse Attorney

Dedicated Advocacy for Seniors in Contra Costa County

Richmond elder abuse attorneysWhen a parent, spouse, or loved one is placed in a nursing home, assisted living facility, memory care unit, or other long-term care setting, families expect safety, dignity, and attentive care. Unfortunately, many vulnerable seniors in Richmond suffer preventable harm because facilities fail to provide adequate supervision, staffing, medical attention, or protection from abuse.

At Stebner, Gertler, & Guadagni, we represent seniors and families in Richmond and throughout Contra Costa County in elder abuse and neglect cases. As an experienced elder abuse law firm, we investigate serious injuries, facility misconduct, physical elder abuse, emotional abuse, neglect, and wrongful death claims involving nursing homes, assisted living centers, and other care providers.

Elder abuse is often not an isolated incident. In many cases, resident harm is the result of systemic failures, including understaffing, poor training, ignored complaints, inadequate supervision, and corporate cost-cutting. Our attorneys work to uncover what happened, hold negligent facilities accountable, and pursue justice for the families affected.

Key Takeaways: Elder Abuse Cases in Richmond

  • California Protections: The California Elder Abuse Act (EADACPA) protects seniors and dependent adults from abuse, neglect, abandonment, isolation, and reckless disregard for their safety.
  • Common Claims: Elder abuse cases may involve physical elder abuse, falls, pressure injuries, dehydration, malnutrition, infections, medication errors, financial exploitation, or wrongful death.
  • Facility Accountability: Nursing homes, assisted living facilities, memory care units, and corporate operators may be held liable when their failures cause harm.
  • Evidence Matters: Medical records, staffing logs, incident reports, photographs, witness statements, and prior complaints can be critical to proving abuse or neglect.

The Systemic Causes of Elder Abuse

Many elder abuse cases begin with facility-level decisions that place residents at risk. When care providers are understaffed, poorly trained, or pressured to cut corners, vulnerable residents may suffer serious injuries that could have been prevented.

Understaffing and Poor Supervision

Understaffing is one of the most common causes of elder neglect and injury. When too few caregivers are responsible for too many residents, seniors may be left unattended, denied help with basic needs, or placed at risk of falls, infections, dehydration, and other preventable harm.

Physical Elder Abuse

Physical elder abuse may include hitting, pushing, rough handling, improper restraint use, or any intentional act that causes pain or injury. Unexplained bruises, fractures, fearfulness around certain staff members, or sudden behavioral changes may indicate that a resident is being physically harmed.

Neglect and Reckless Disregard

Neglect occurs when a caregiver or facility fails to provide the care a senior needs. This may include failing to provide food, water, hygiene, medical attention, medication, mobility assistance, or protection from known dangers. In severe cases, neglect can lead to life-threatening injuries or death.

Why Families Choose Stebner, Gertler, & Guadagni

Elder abuse litigation requires a deep understanding of California law, facility regulations, medical evidence, and the corporate practices that often contribute to resident harm.

  • Decades of Elder Abuse Experience: Our attorneys have spent decades representing seniors and families harmed by abuse and neglect throughout California.
  • Focused Legal Advocacy: As an elder abuse law firm, we understand how to investigate nursing homes, assisted living facilities, memory care units, and corporate care providers.
  • Trial-Ready Representation: We prepare cases for litigation from the start, giving families stronger leverage when pursuing accountability and compensation.
  • No Upfront Fees: We handle elder abuse cases on a contingency fee basis, meaning families pay no attorney’s fees unless we recover compensation.

Warning Signs of Elder Abuse and Neglect

Families in Richmond should pay close attention to physical, emotional, and environmental warning signs when visiting a loved one in a care facility. Red flags may include:

  • Unexplained Bruises or Fractures: These injuries may indicate falls, rough handling, physical elder abuse, or improper restraint use.
  • Pressure Ulcers or Bedsores: Advanced bedsores often suggest that a resident was left in one position for too long without proper repositioning or hygiene care.
  • Sudden Weight Loss: Malnutrition and dehydration may occur when staff fail to assist residents with meals, monitor intake, or respond to medical needs.
  • Frequent Falls: Repeated falls may point to poor supervision, ignored fall risks, unsafe conditions, or inadequate staffing.
  • Fear, Anxiety, or Withdrawal: A resident who becomes unusually quiet, fearful, or upset around certain caregivers may be experiencing abuse.
  • Unsanitary Conditions: Dirty bedding, strong odors, poor hygiene, untreated wounds, or unsafe living conditions can indicate serious neglect.

Richmond & Contra Costa County Resources

If your loved one is in immediate danger, call 911 or contact local law enforcement. Families may also report concerns about elder abuse or neglect through the following resources:

  • Contra Costa County Adult Protective Services (APS): (877) 839-4347
  • Contra Costa Long-Term Care Ombudsman (Empowered Aging): (925) 685-2070
  • California Department of Public Health: Skilled nursing facilities and nursing homes may be investigated for licensing violations, patient safety failures, and regulatory noncompliance.

Note: Reporting agencies may investigate complaints or issue citations, but they do not recover financial compensation for injured residents or families. A civil elder abuse claim may be necessary to pursue damages.

How We Investigate Elder Abuse Cases

At Stebner, Gertler, & Guadagni, our Richmond elder abuse attorney conducts thorough investigations to determine whether abuse or neglect occurred and whether a facility’s conduct caused preventable harm.

  1. Review Medical and Facility Records: We examine care plans, medical charts, medication logs, incident reports, and documentation of prior complaints.
  2. Analyze Staffing and Supervision: We investigate whether the facility had enough trained staff to meet residents’ needs and prevent foreseeable injuries.
  3. Consult Qualified Experts: We work with medical professionals and elder care experts to identify failures in care and explain how those failures caused harm.
  4. Investigate Corporate Responsibility: We look beyond the individual caregiver to determine whether ownership, management, or corporate policies contributed to the abuse or neglect.

Compensation Available in Elder Abuse Cases

Victims and families may be entitled to compensation when elder abuse, neglect, or reckless misconduct causes injury or death. Depending on the facts of the case, damages may include:

  • Medical expenses and corrective treatment
  • Pain, suffering, and emotional distress
  • Costs associated with moving a resident to a safer facility
  • Punitive damages in cases involving reckless or intentional misconduct
  • Wrongful death damages when abuse or neglect contributes to a resident’s death

Notable Case Results

Families across California trust Stebner, Gertler & Guadagni to hold negligent facilities accountable. See More Case Results.

Client Testimonials and Reviews

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B&S S
14 days ago
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My mother recently moved into the memory care unit of a very well-regarded senior living facility. In the first month in their memory care unit, she had two falls. The 2nd fall was catastrophic. The care facility was negligent due to many factors. The Stebner, Gertler & Guadagni team, and all the other associates who participated in our mother's case worked very hard to get justice for my mom’s fall. Kathryn Stebner was strong, tenacious, and brilliant in leading this case. Karman Guadagni was super kind and knew all the right questions to ask to dig into our case. Kelsey Craven was awesome as our main guide through this whole process. Everyone was so helpful and caring in providing legal guidance and made the whole daunting process bearable. We can only hope this case would spark a change in the procedures and training for quality and safety in memory care in the many senior living facilities managed by this company.
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Anthony L.
177 days ago
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Our 85-year-old mother, who still danced with remarkable rhythm and joy, lived at a well-known assisted living and memory care facility run by a national corporation. One early morning, we received a devastating call that she had fallen and been rushed to the hospital. Doctors diagnosed a fractured hip that required surgery, but the pain and complications that followed were heartbreaking. Over the next month, we watched helplessly as her health deteriorated rapidly until she passed away—robbing our family of her warmth and joy far too soon. Conflicting accounts from the facility staff left us heartbroken and suspicious of negligence and a possible cover-up. Desperate for answers and justice, we turned to online research and contacted the law firm of Stebner, Gertler & Guadagni based on their compelling reviews. From the very first call, their prompt response gave us hope. Attorney Karman Guadagni spoke with me the same day, offering genuine compassion and clear guidance during those overwhelming early days. Karman and her dedicated team took on our case with unwavering commitment. Through a year of meticulous investigation, they uncovered shocking instances of neglect and mismanagement that contributed to our mother’s suffering. Their skill and tenacity secured a substantial settlement that went beyond our expectations. While no amount of money can heal the pain of losing our dear mother or erase the anguish she endured in her final weeks, knowing this assisted living corporation was held accountable—and may now implement changes to protect other vulnerable elders—brought us a measure of justice and peace. We are forever grateful to Karman Guadagni and her entire team for fighting so fiercely on our behalf.
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Arlyn Brown
187 days ago
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Our mother died prematurely due to callous and negligent care at a live-in care facility in the north bay area. It was the only facility with an opening at the time we needed to place her and no openings came up during the course of her stay where she could be relocated. The facility was understaffed, overworked and without proper support from management or the owners of the facility thereby creating an unfavorable climate for proper patient care. Our mother suffered numerous injuries while under the care and custody of the facility with no effort by staff to ameliorate the unsafe conditions under which she was living...thereby reducing the danger to her wellbeing...which resulted as medically proven contributing factors to her untimely death. The manner of death listed on her death certificate was other than "natural" due to those injuries. We contacted the law firm of Stebner, Gertler & Guadagni to assist us due to the horrible conditions our mother endured. They readily took the case which brought us much relief. Our family would like to give special recognition to attorneys Kathryn Stebner, Karman Guadagni (lead counsel) and Kelsey Craven as well as many staff members for their expert attention to detail in the handling of our case. They were approachable, compassionate and very well versed in Elder Abuse law. They negotiated an amazing conclusion to our legal efforts so that we could have closure in the loss of our mother and a feeling of justice for the lack of proper care she suffered. We will be forever grateful for the wonderful service they provided to us in our time of need.
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Be. K
217 days ago
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Steiner Gertler & Guadagni was amazing to work with. During a dark time in my life they gave me hope and ended up winning the case for me and my family. I cannot thabk them enough. If you or anyone else is looking for someone to bring peace and justice to your family then I would 100% recommend them.
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Lisa DeLapo
298 days ago
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My mom lost her ability to walk (due to a serious head injury) after being neglected at a memory care facility. I contacted Kirsten Fish (at NFK Law), and she partnered with Karman Guadagni at Stebner Gertler & Guadagni. From the very first moment I met with them, I felt reassured, supported, and stronger. My mother did not deserve to be in this condition, and I felt so hurt and frustrated by the memory care's lack of accountability and callousness. Karman and Kirsten were so intentional and kind, and they fought very hard to get the facility to own their multiple mistakes. My mom still cannot walk, but the care she receives now is spectacular. I owe Kirsten and Karman so much for taking her case and fighting on her behalf. She will likely live a longer, more comfortable life. I never thought I would ever pursue litigation, but after dealing with both NFK and SGG law firms, I know I did the right thing with the most amazing team.
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angela wall
299 days ago
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I would highly recommend this law firm to anybody that needs help in elder abuse cases. They came through like heros for my father.. defended him, and fought for him when all other attorneys wouldn’t touch his case. They’re very professional and attentive and they keep in communication when dealing with your case . They’re very personable , caring and hard working to make sure you get the outcome that is fair and right ! They truly became like family ! Please don’t hesitate to call them for any assistance that you may need for your family ! 👍🏼👍🏼😊
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Shelanda Lemons
310 days ago
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I speak for a living, and I do not know enough words to properly convey to you how much I deeply respect this company. Karmen took the lead, always treating me with care and respect. The entire firm fought for my family and me, always listening to my input and answering any questions I had. I highly recommend the Stebner Gertler & Guadagni law firm.
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Curtis Thomas
328 days ago
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Stebner Gertler & Guadagni just won a case on behalf of our mother who passed away after receiving negligent care from a rehabilitation facility. They were able to get us an award which was a good deal more than what we expected. Throughout the process these attorneys and their staff were extremely responsive, professional, kind and quite likable! They aren’t just great attorneys, they’re also great people. God forbid I ever need such services again but, if I did, I would use them again without hesitation. They deserve the best ratings, 5 stars! I highly recommend them!
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Dina Quan
334 days ago
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My brothers and I were so fortunate to be referred to Stebner Gertler & Guadagni, a law firm that specializes in Elder Abuse litigation. Our mom passed away due to negligence committed by a well regarded memory care facility in the Bay Area. We worked with Karman Guadagni, the managing partner at SG&G. Karman was very professional, capable, honest and compassionate. She managed our case with care and attention and she kept us informed as to the progress of our case and the firm's investigation. We also want to thank Kathryn Stebner, an experienced, strategic negotiator, and Deena Zacharin, a warm and compassionate fact finder who rounded out our excellent team at SG&G. There is no winner in a situation such as this, but the most important aspect to our settlement was that Karman took the initiative to request that the owner of the facility write a letter to my family detailing the changes that were made to policies and procedures based on my mom's care and ultimate death. Lastly, for those of you that might be intimidated to call a law firm, I would encourage you to make that call to SG&G. You will find their staff to be extremely helpful, friendly and easy to talk to. Thank you SG&G.
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Loralee Doran
336 days ago
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Karman Guadagni expertly handled a very complicated and lengthy case for one of my disabled adult patients. Karman was always available with advice and helped my patient win her case with a great outcome. I would certainly use Stebner Gertler & Guadagni again and I recommend them to any one who needs a great legal team.
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Frequently Asked Questions

Yes. A facility may be liable if it failed to properly screen, train, supervise, or discipline staff, or if broader facility practices contributed to the resident’s harm.

Yes. If abuse or neglect contributed to the senior’s death, surviving family members may be able to pursue a wrongful death claim and, in some cases, a survival action on behalf of the estate.

Evidence may include medical records, photographs, witness statements, staffing records, inspection reports, prior complaints, facility policies, and expert testimony.

Deadlines depend on the facts of the case and the parties involved. Some claims may have shorter deadlines, so families should speak with an attorney as soon as possible.

Signs may include unexplained bruises, fractures, cuts, restraint marks, fearfulness, sudden withdrawal, or a resident’s reluctance to be left alone with certain caregivers.

Elder abuse includes physical abuse, neglect, emotional abuse, financial exploitation, abandonment, isolation, and other conduct that harms or endangers an older adult or dependent adult.

Abuse may involve intentional harmful conduct, while neglect involves the failure to provide necessary care, supervision, food, water, hygiene, medication, or medical attention. Both can support legal claims under California law.

You should contact an elder abuse lawyer as soon as you suspect abuse, neglect, or unexplained injury. Early legal action can help preserve evidence and protect your loved one from further harm.

Contact a Richmond Elder Abuse Attorney Today

When a loved one is harmed by elder abuse or neglect, families deserve answers and accountability. Stebner, Gertler, & Guadagni helps Richmond families investigate what happened, protect vulnerable seniors, and pursue justice against negligent facilities and care providers.

If you suspect elder abuse in Richmond, contact us today for a confidential consultation.