Contact Alameda County Adult Protective Services at (510) 577-3500 or the Long-Term Care Ombudsman at (510) 638-6878. For immediate emergencies involving physical danger within an Oakland facility, call 911 or the Oakland Police Department right away.
FAQs
What is the first thing I should do if I see a bruise?
Photograph it immediately. Then, ask the head nurse for an incident report. If their story doesn't match the injury, contact an attorney and the Ombudsman right away.
What if my loved one has dementia and can’t remember the abuse?
We don't rely solely on testimony. We use medical records, physical evidence, witness statements from other families or whistleblowers, and facility staffing records to prove what happened.
How long do I have to file a lawsuit in Hayward?
In California, the statute of limitations for personal injury is generally two years. However, cases involving medical malpractice or specific elder abuse statutes can have different deadlines. It is best to consult with an attorney as soon as possible to preserve...
How much does it cost to hire an elder abuse lawyer?
We work on a contingency fee basis. This means you pay nothing upfront. Our fees are a percentage of the recovery we secure for you. If we don’t win, you don’t owe us attorney fees.
Can I sue the nursing home if an employee assaulted my mother?
Yes. Under the doctrine of "vicarious liability," employers are often responsible for the actions of their employees. Furthermore, if the facility was negligent in hiring or supervising that employee, the facility itself is directly liable.
What if the facility claims the bruise was from a fall?
Facilities often blame bruising on falls. However, a Hayward physical abuse & assault attorney can look at the pattern and location of the bruises. Finger-shaped bruises on the arms or marks around the neck do not come from falling; they come from human contact.
Can a facility use medication to keep my father quiet?
Using psychotropic drugs as a "chemical restraint" for the convenience of the staff is a violation of federal and state law. If your father is being over-sedated without a clear psychiatric diagnosis and monitored treatment plan, it is a form of abuse.
What counts as “unauthorized physical restraints”?
Anything that restricts a resident’s movement and cannot be easily removed by the resident is a restraint. This includes tucking sheets too tightly, using "lap buddies" on wheelchairs, or placing a resident in a chair they cannot get out of. Unless there is a...
How can a lawyer prove “recklessness” in a nursing home case?
We prove recklessness by showing that the facility was aware of a high risk of harm—such as a resident's history of falling—and consciously chose not to take the required safety measures, often to save on labor costs.


