Start by gathering the admission agreement, any incident reports provided by the facility, and medical records from outside doctors or hospitals. If you don't have these, don't worry—Stebner, Gertler, & Guadagni can use the legal process to compel the facility to...

It depends on when the abuse was discovered and the age/capacity of the victim. If you have recently uncovered evidence of past abuse in a Hayward community, contact us to see if the statute of limitations can be extended in your specific situation.

We work on a contingency fee basis. This means we advance all costs of the litigation, and you pay nothing unless we win your case. Our goal is to make justice accessible to every family in Hayward.

Retaliation against a resident for reporting abuse or filing a lawsuit is strictly illegal under California law. We can help you navigate the reporting process while ensuring your loved one’s rights are protected.

An Ombudsman is a neutral advocate who investigates complaints in care facilities. While they are a great resource for immediate intervention in Hayward facilities, they cannot provide legal advice or help you recover damages. You can contact them and an attorney...

Generally, you have two years from the date of the injury or the discovery of the neglect. However, there are exceptions, especially in cases involving medical malpractice or government-run facilities. It is vital to consult with us as soon as possible to preserve...

Staffing levels are often the "smoking gun" in neglect cases. If payroll records show that a Hayward facility was consistently below safe staffing levels, it proves that management prioritized profit over safety. This evidence is crucial for demonstrating the...

Absolutely. Lack of memory or the inability to testify does not bar a lawsuit. At Stebner, Gertler, & Guadagni, we use physical evidence, staffing records, and expert witnesses to reconstruct what happened and hold the institution accountable for failing to...

This is a standard defense. Our job is to prove otherwise. We look at the resident's care plan and the facility's staffing levels at the time of the fall. If the facility knew the resident was a high fall risk and failed to provide the required supervision, the injury...

Yes. Under the Elder Abuse Act, neglect—such as the failure to provide medical care or protect a resident from health and safety hazards—is a form of abuse. If a Hayward facility fails to assist with personal hygiene or ignores a resident's basic needs, they can be...