Unlike skilled nursing homes, assisted living facilities in Santa Rosa are classified as Residential Care Facilities for the Elderly (RCFEs) and are regulated by the California Department of Social Services (CDSS) Community Care Licensing Division. To report suspected abuse or severe neglect, you can file an official complaint with the CDSS, contact Sonoma County Adult Protective Services (APS) at (707) 565-5940, or reach out to the local Long-Term Care Ombudsman at (707) 526-4108.