If a loved one is in immediate danger, call 911. For non-emergency reports, San Francisco Adult Protective Services operates a 24-hour hotline at (415) 355-6700, or (800) 814-0009, and reports can be made confidentially or anonymously. If the concern involves a skilled nursing facility, assisted living community, or memory care unit, the San Francisco Long-Term Care Ombudsman Program at (415) 751-9788 also investigates complaints on behalf of residents.
